Frequently Asked Questions | 2400 Motel Vancouver
Welcome to our FAQ page! Here you’ll find answers to the most common questions about staying at the 2400 Motel, located on Kingsway in East Vancouver. If you don’t see your question here, please call us at 1-888-833-2400 — we’re happy to help.
Rooms & Amenities
Do you have pet-friendly rooms?
Yes! All of our rooms are pet-friendly, so your furry friends are always welcome.
Do your rooms have kitchens?
Yes, select rooms and suites include full kitchens or kitchenettes, perfect for extended stays.
Do rooms include desks or work areas?
Yes, some of our rooms include desks and seating areas for guests who need a workspace.
Do all rooms have private bathrooms?
Yes, every room includes a full private bathroom.
Is Wi-Fi available?
Yes, complimentary Wi-Fi is included with your stay.
Parking & Location
Is parking free?
Yes, free parking is available right outside your room.
Do you offer EV charging stations?
Yes, we have electric vehicle charging stations onsite.
Where is the motel located?
We are conveniently located at 2400 Kingsway in East Vancouver, close to Burnaby, Metrotown, and only minutes from downtown Vancouver.
How close are you to the PNE Fairgrounds?
We’re just a short drive to the PNE Fairgrounds and Playland, making us a great choice during fair season.
Families & Pets
Are children welcome?
Absolutely. Families are always welcome at the 2400 Motel.
Do you charge extra for pets?
Yes, a pet fee applies — please contact us for details.
Do you have family-sized rooms or suites?
Yes, our suites are ideal for families or groups needing extra space.
Booking & Specials
Do you offer discounted rates or packages?
Yes! We regularly offer specials and seasonal packages. Visit our Specials page for current offers.
Is it cheaper to book directly on your website?
Yes — booking directly with us ensures the best available rates.
What is your cancellation policy?
Cancellation policies vary by rate and season. Please check your reservation details or call us for more information.
Filming & Events
Can I book the motel as a filming location?
Yes, the 2400 Motel is a well-known filming location in Vancouver and has appeared in numerous movies, TV shows, and commercials. Contact us for production inquiries.
Do you host special events?
Yes, we host events such as our annual Vintage Car Show. Follow us on social media for updates.
Check-In & Policies
What time is check-in and check-out?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Do you offer early check-in or late check-out?
Yes, available upon request and subject to availability. Fees may apply.
👉 Still have questions? Call us at 1-888-833-2400 or email us at info@2400motel.com.
